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Quick Facts
Client
Bill & Melinda Gates Foundation
Via
Global Health Strategies
Kate's Role
Strategic consultant
Duration
2+ years, multiple projects
Issues
NTDs, malaria, polio, HIV/AIDS
The spotlight project ended with a Guinness World Record.
galvanizing global leaders
Gates Foundation

No one cared about the issue.

No one cared about the issue. We made it impossible to ignore.

We made it impossible to ignore.

For over two years, Clarity Creative’s founder, Kate,  worked as a strategic consultant on communications campaigns for the Bill & Melinda Gates Foundation, turning complex global health issues into stories that moved media, policymakers, and the public.

The spotlight project ended with a Guinness World Record (yes, really).

At a glance
$812M
Pledged at the Summit by
governments and donors
200+
Media placements across
endemic and donor countries
Scroll down to see how you make the world care about something it's never heard of.
The challenge
The challenge

1.7 billion people affected. Almost no one in the West knew what NTDs were.

Neglected tropical diseases affect nearly a quarter of the world's population, causing blindness, disfigurement, disability, and death across the Global South. A landmark public-private partnership backed by the Gates Foundation had been making extraordinary progress in eliminating them.

Almost nobody outside the global health community was paying attention. The diseases were unfamiliar, hard to pronounce, and easy to ignore. Media coverage was sparse. Public engagement was near zero. The partnership needed political will, corporate commitments, and public pressure to stay on track.

Working alongside Global Health Strategies, the Gates Foundation's advocacy and communications partner, Kate led the digital media strategy, creative content strategy, and M&E oversight for a months-long campaign building toward a global NTD Summit in April 2017. The brief: make the world care about something it had never heard of.

the approach
The approach

When nobody cares about your issue, you don’t communicate louder.
You communicate differently.

Picture this: The standard playbook for global health advocacy wasn’t going to work here. NTDs weren’t a crisis with dramatic footage. There was no celebrity diagnosis, no viral moment, no built-in news hook.

The diseases affected 1.7 billion people, but the names alone (lymphatic filariasis, schistosomiasis, trachoma) were enough to make most editors’ eyes glaze over. Kate’s team needed a strategy that didn’t just inform people. It needed to make them care about something they couldn’t pronounce, had never seen, and had no personal connection to. That required a fundamentally different approach.

The strategy worked on three levels simultaneously:

 
Step 1 — Unify
01
Unify the messengers.
The NTD advocacy landscape was fragmented: dozens of organizations across multiple continents. Kate built a coalition content hub that gave every partner aligned key messages, hashtag strategies, and ready-to-use social content. A scattered network became a coordinated voice.
Step 2 — Humanize
02
Make the unsexy undeniable.
NTDs aren't photogenic or trending. The names are hard to spell. The creative strategy focused on human-scale stories and surprising formats: op-eds in publications audiences already read, visual content designed for shareability, and media outreach that met journalists where they were.
Step 3 — Ignite
03
Create an un-ignorable moment.
The campaign built toward the global NTD Summit. Kate's team designed the digital presence to maximize real-time coverage and post-event momentum. The centerpiece? A Guinness World Record, the kind of unexpected moment that forces mainstream media to cover an issue they'd normally ignore.
The highlight reel
The highlights

The campaigns, content & strategies. 

The campaigns, content & strategies

The NTD Summit was the headline project. But it wasn’t the only time the Gates Foundation and other multinational clients trusted Kate with a complex communications challenge.

Over two years, she was brought back again and again across different issues, each with the same core problem: important work that the public couldn’t see, didn’t understand, or had never heard of.

Here’s what that looked like in practice

Gates Foundation
Malaria / Gene Drive
Op-eds and digital content to build public understanding of gene drive technology for malaria eradication. Translated cutting-edge science into accessible, shareable narratives.
Shifted the narrative from "scary science" to "life-saving innovation."
Gates Foundation
Polio Eradication
Digital content supporting the global push to eradicate polio. Campaign assets that communicated urgency and progress to donors, policymakers, and the public.
Assets reached global audiences during the final push toward a polio-free world.
UNAIDS
UNAIDS Global Report
Led the rebranding and creative direction for the UNAIDS global report, transforming a dense institutional publication into a compelling communications tool.
The redesigned report drove coverage in outlets that had previously ignored the release.
The part your board wants to see
The results
Now for the receipts

The results.

The results. 

An issue nobody covered became
an issue nobody could ignore.

207,169,292
Medication doses donated in 24 hours. A Guinness World Record. Bill Gates called it "incredible."
The campaign coordinated 10 pharmaceutical companies across six countries.
$812M
Pledged at the Summit
Including $350M from the Gates Foundation, £360M from the UK, and $25M from Belgium. Communications created the political moment that unlocked this funding.
200+
Media placements
Coverage across endemic and donor countries. The strategy reached beyond the global health echo chamber into mainstream media.
1M+
Content views
Social, digital, and earned media combined. Driven by the coalition content hub Kate built and the real-time Summit coverage she led.
1B+
People reached with NTD treatments
The broader initiative hit this milestone, up 250 million from five years prior. Communications drove the political will that made it possible.
The coalition Kate helped coordinate

10 pharmaceutical companies. Global leaders. One coordinated voice.

Gates Foundation
Pfizer
GSK
Novartis
Johnson & Johnson
Bayer
Sanofi
Merck KGaA
MSD
Eisai
Gilead
WHO
Leaders at the Summit
Bill Gates Co-chair, Gates Foundation
Kofi Annan Former UN Secretary General
Margaret Chan WHO Director General
H.E.M. Shino Ambassador of Japan
President Jimmy Carter Carter Center, Guinea worm eradication
UK Government Pledged £360M via DFID
The Recap

Watch The Gates Foundation recap. 

Now for the receipts

Four years of compounding strategy. Here’s the story the numbers told by the end.

What's next
What's next

Your issue is complex.

That's exactly what we solve.

Complex issues don't need more explanation. They need better stories, smarter distribution, and moments people can't look away from.

Start here.
30 minutes. No pitch. Just clarity on what's missing and what's possible.
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