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The method

From a big blur to total clarity. Here’s how we get there.

From a big blur to total clarity. Here's how we get there.

Powerful, change-making, world-moving storytelling only happens when storytellers go deep. We embed in your mission and programs, build the strategy around your positioning, and stay with you until the story is doing its job.

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Is this you?

You’re doing extraordinary work.
But your
communications feel like an afterthought.

(If they’re even a thought at all.) 

You’re doing extraordinary work. But your comms feel like an afterthought. (If they’re even a thought at all.) 

Pop quiz: check all that apply (yes, really)

Pop quiz
Pop quiz: check all that apply.
Be honest. We already know the answers.
01
Your website hasn't been updated since before your last strategic plan.
02
Social media happens when someone has time — not because there's a strategy.
03
You can't articulate what makes you different from others in your space.
04
Funders keep asking for materials you don't have — or that don't represent you.
05
You've hired freelancers who delivered assets but never a cohesive strategy.
06
You have a vision but can't make people care about it the way you do.
07
Every department tells a different story — grants, social, website, none of it matches.
08
You've been doing your own comms because nobody else can — and it shows.
our process

Three phases. One clear story.

Three phases. One clear story.

Good communications isn’t magic—it’s architecture.

01
01
Listen.
Before we create anything, we understand everything. Strategy drives the work — not the other way around.
3–4 weeks
Listen & diagnose
  • Communications audit
  • Stakeholder interviews
  • Landscape analysis
  • Strategic brief
Typical timeline: 3–4 weeks
02
02
Build.
Strategy locked. Now we build everything your mission needs to be heard. Across every format, channel, and audience.
6–10 weeks
Build & create
  • Brand & voice
  • Content creation
  • Digital & social strategy
  • Campaign development
Typical timeline: 6–10 weeks
03
03
Launch.
We stay until it's working. Then we leave you stronger than we found you.
4–8 weeks
Launch & sustain
  • Launch support
  • Team training
  • Performance monitoring
  • Ongoing advisory
Typical timeline: 4–8 weeks
Deliverables

What you get.

What you get.

Every engagement is unique and tailored. But, we have pretty consistent deliverables.

STRATEGY
Your single source of truth.
BRAND
The story people tell when you're not in the room.
CONTENT
Every medium. One story.
DIGITAL
What moves people to act.
TRAINING
We leave you stronger.
REPORTING
Data meets narrative.
who we work with

We’re pretty picky. You should be too.

We're pretty picky.

You should be too.

We take on a small number of clients each year , and we’re upfront about who we work best with.

Yes
You're our people.
We work best with folks who...

Are mission-driven and work to create measurable social impact

Want a strategic partner, not a vendor who checks a box

Are ready to commit to a multi-month engagement

Have leadership buy-in — or are an internal renegade with decision-making power

Believe communications is infrastructure, not an afterthought

No
Not quite yet.
It's probably not the right time if...

You need a quick logo or one-off post, and don't care how it performs

You're looking for a 30-person agency, and don't care who answers the phone

You need results in two weeks, without any strategic investment

All that matters is the next social post

You're comfortable with exploitative narratives

If you see yourself in the first list, we'd love to hear from you.

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Questions, concerns?

How much does an engagement cost?

The cost depends on scope, but most full engagements (from strategy through execution) range from $15K–$50K over 3–8 months. Smaller, focused projects like a messaging framework or impact report generally start around $8K. Established clients (with strategy in place) are offered ongoing support at a la cart or retainer rates. No matter what, we'll scope everything together on the discovery call so there are no surprises at kick-off. And, if it's not the right fit budget-wise for you, we'll tell you—and point you toward someone who can help.

How long does a typical engagement last?

Most engagements run 3–6 months from kickoff to launch. The first month is deep listening and strategy. The middle is building. The final stretch is launch, training, and making sure your team can run with it. Some clients keep us on retainer after that—but the goal is always to leave you stronger, not dependent.

Do you replace our in-house team?

Why, are they a problem? Just kidding. Replacing staff is never our goal. We make your team stronger. We bring the strategic architecture and senior creative direction that most in-house teams don't have bandwidth or budget for, then we train them to own it. Your comms manager becomes more effective, not more redundant. The best engagements end with your team saying "we've got this now."

What if we're not sure what we need yet?

That's what the discovery call is for…literally. Most clients come to us knowing something isn't working but are not sure exactly what. Sometimes they know what they want, but are not sure how to get there. As part of our 3 phases, we diagnose before we prescribe. You don't need to arrive with a brief. Just bring the mission and the frustration. Consider discovery a much-needed vent session. We'll figure out the rest together.

What makes you different from a full-service agency?

You work directly with Kate, not an account manager who relays your feedback to a junior team. You get senior strategic thinking applied to every deliverable, not just the pitch deck. You pay for solid work, not managerial overhead. And because we only take on a handful of clients at a time, your mission gets our full creative attention.

We've tried agencies before and it didn't work. Why would this be different?

Probably because the agencies gave you deliverables without strategy—or a strategy without understanding your mission. We embed. We learn your programs, your people, your mission. The work we produce sounds like you on your best day, not like a contractor who Googled your issue area once. That's the difference between communications that sit in a folder and communications that move the needle.

Do you work with organizations outside the U.S.?

Absolutely. We've worked with UN agencies, international NGOs, and grassroots organizations across multiple continents. Kate has worked on-the-ground in Chile, India, Bangladesh, Thailand, Uganda, Senegal, and all across Europe. Time zones are manageable. Language barriers are solvable. A good story is universal.

Take action
Next steps
See what clarity looks like for your mission.
Every engagement starts with a conversation. Book a complimentary 30-minute discovery call and we'll map out where your communications stand today. No pitch. No pressure. Just a real conversation.
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Or, needlessly procrastinate and read more about us first.
Clarity Creative — real work, real impact
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